Creating the capability building/training programs aligned with the Omnichannel Marketing capabilities identified by the company.
Closing the Omnichannel capability-building gaps of the employees through tailored training programs will help increase the efficiency and effectiveness of the Omnichannel Marketing Teams and amplify the impact they generate through Omnichannel tactics.
The end product will include the following:
Omnichannel Marketing capability building training programs aligned with the business and customer priorities.
Creating short-mid and long-term training schedules based on employee capability levels.
optional: we can also be part of identifying the employee capability levels to be able to assign the right training to the right employees.
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